Client portal

Your compliance record, live.

Certificates, visit reports with photographs, defects and their status, asset registers and KPI reports for every building we look after. Log in below, or watch the walkthrough to see what your team would get.

What is in the portal

  • Certificates for every system and visit, downloadable as PDF.
  • Visit reports with photographs, uploaded before the engineer leaves site.
  • Defects graded by risk with their status and close-out date.
  • Asset register by building with QR-coded device IDs and export to CSV or XLSX.
  • Monthly KPI reports against your contract schedule.
  • Job requests and the status of every call-out.
  • Per-building access for your site managers and read-only access for auditors.
Portal walkthrough video
(60 seconds)

Editor note: set the portal login URL under CityFire → Site settings and embed the walkthrough video here.