We publish the policies that govern how we work so that clients, procurement teams and residents can see them without asking. Current versions are available through the tender evidence library, and summaries are below.
| Policy | Summary | Reviewed |
|---|---|---|
| Health and safety | Our commitment to safe working for engineers, clients and the public, with named responsibilities and a reporting process. | Annually |
| Environmental | Fleet emissions, waste and battery disposal, and our route to lower-carbon operations. | Annually |
| Equality, diversity and inclusion | Fair treatment in recruitment, employment and service delivery. | Annually |
| Safeguarding | How our engineers work in homes, schools and care settings, including DBS checks. | Annually |
| Modern slavery | Our statement and supply chain checks. | Annually |
| Data protection and information security | How we handle personal and client data, including access control, retention and incident response. | Annually |
| Quality | Our management system supporting BAFE SP203-1 certification. | Annually |
Editor note: link each row to the current PDF once the policy set is finalised.
