Break-glass fire alarm call point

Fire & electrical compliance · UK and Ireland · Est. 2006

Protecting life
& property.

Fire detection, emergency lighting and life-safety systems for housing providers, public buildings and commercial estates. Advanced panels and Apollo detection, designed, installed and maintained by our own BAFE SP203-1 certified engineers, with every visit and every certificate in your portal.

8,071
Sites under our maintenance
2,000+
Planned maintenance visits every month
2,108
Reactive call-outs attended last year
3hr
Out-of-hours attendance target
BAFE SP203-1ECA Technical Compliance CertificateFire Industry Association Full Member

Third-party certified. Click a badge to verify it on the public register.

Twenty years of CityFire

Two engineers. Five sites. 2006.
8,071 sites and still no salesperson. 2026.

Chris Bowden and Paul Glynn started CityFire in Coleshill with electrical and fire alarm experience and one rule: do the work properly and the next contract follows. Twenty years on, the rule has not changed. Neither has the phone number.

20 for 20

20 for 20: a free compliance review for 20 new sites

To mark our twentieth year we are offering twenty organisations a free fire alarm and emergency lighting compliance review of one building, with a written report you can act on whoever you choose to maintain it. [Placeholder offer — confirm terms with Paul before launch.]

One review per organisation. UK mainland. Available to the first twenty qualifying requests received in 2026. No obligation to contract.

What we do

One contractor for every life-safety system in the building.

Twenty-five services delivered by our own engineers, grouped by the problem you are trying to solve rather than the kit on the wall.

Why CityFire

Built by engineers. Chosen as partners.

Founded in Coleshill in 2006 by two engineers. Five sites then, 8,071 now, and not one salesperson employed in twenty years. Here is what that looks like in practice.

Certified for all four modules

BAFE SP203-1 across design, installation, commissioning and maintenance, certified by NICEIC. Most contractors hold one or two. Click any badge on this site to verify ours on the public register.

Our own engineers, not sub-contractors

Every visit is by a CityFire-employed engineer with a van, the stock and your site history. Management includes former field engineers who have stood in the plant room.

Every certificate in your portal

Visit reports with photographs are uploaded before the engineer leaves site. Certificates, defects, asset registers and KPI reports in one login, ready for the regulator.

24/7 helpdesk, 3-hour target

One number, staffed around the clock. Priority 1 faults carry an out-of-hours attendance target of three hours, and we report attainment monthly.

Systems we install

Advanced panels. Apollo detection. Open protocol.

We specify British-made equipment we have maintained for twenty years: Advanced control panels from Northumberland and Apollo detectors from Hampshire. Both are open protocol, so the system we install can be maintained by any competent contractor, not only by us.

Control panels

Advanced Panels

MxPro 5

Addressable fire panels, 1 to 8 loops

The panel on most of our new installations. Single panels for a school or care home; networked systems for estates and hospitals. EN 54-2 and EN 54-4 certified, designed and built in the UK.

  • 1–8 loops per panel
  • Networks to 200 panels
  • AlarmCalm false-alarm management
  • Apollo and Hochiki protocols
Advanced Panels

Axis EN

Compact addressable panels

For smaller single-loop sites where a full MxPro would be more panel than the building needs, without losing the Advanced cause-and-effect engine or remote diagnostics.

  • 1–2 loops
  • Same engineering tools as MxPro
  • Networkable
Advanced Panels

LuxIntelligent

Addressable emergency lighting test system

Automatic monthly and annual testing of emergency luminaires with results logged centrally, replacing the clipboard walk-round that BS 5266-1 otherwise demands.

  • Automatic BS 5266 testing
  • Central fault log
  • Uses existing wiring

Detection and devices

Apollo Detection

Soteria

Current-generation detectors on CoreProtocol

Optical, heat and multi-sensor detectors with 360° optical chambers that cut false alarms and tolerate dust and dirt that would have tripped older devices. Our default for new addressable systems.

  • Multi-sensor and optical
  • Dust-tolerant chamber
  • Loop-powered sounders and beacons
Apollo Detection

Discovery

Addressable detection with drift compensation

Five sensitivity modes per device, set from the panel to suit the room: a kitchen, a plant room and a dormitory on the same loop, each tuned differently.

  • 5 sensitivity modes
  • Drift compensation
  • Backwards compatible with XP95
Apollo Detection

XP95

The installed base we maintain every day

The most widely installed addressable protocol in UK buildings. We maintain thousands of XP95 devices and plan phased upgrades to Discovery or Soteria without replacing panels or cabling.

  • Phased upgrade paths
  • Loop-powered devices
  • Open protocol

Open protocol, by choice. Advanced panels and Apollo devices are open protocol, so you are never locked into one maintainer. We also maintain Gent, Kentec, C-Tec, Hochiki and Morley systems already installed in your buildings.

Free tool

Which fire alarm category does your building need?

Every quote starts with the BS 5839-1 category. Most contractors keep that decision to themselves. Three questions and you will understand it before you talk to anyone.

1What is the building?
2Does anyone sleep there?
3Does your insurer require property protection?

Indicative only. The category is confirmed by the fire risk assessment and recorded on the BS 5839-1 design certificate.

Indicative category

L?

Answer the three questions.

We will show the BS 5839-1 system category your building most likely needs, and what that means for where detectors go.

Get a quote for this systemRead the full guide: categories L1 to L5, P1 and P2 explained

[Placeholder. Replace with an approved quote from a housing or public-sector client: what the problem was, what changed, one specific number. Two to three sentences.]

Client name, Head of Compliance, Housing association

Compliance hub

Plain-English guides for the responsible person.

Get a quote

Tell us the postcode. We’ll tell you what the building needs.

Three fields. Acknowledged within one working hour, 08:00 to 17:00. Emergencies go straight to the 24/7 helpdesk on 01675 437337.

Three fields. We acknowledge within one working hour and never share your details.